Packaging

Products purchased from this store are packed with care to ensure they arrive safely and undamaged.  However some elements are not within our control. Abigail Fergusson Millinery is not liable for any damage to goods occurring while in transit.

Australian Domestic Delivery

Pieces from inventory will typically dispatch within 1 – 3 business days. 

Customised or made to order pieces will ship in line with timings discussed/advised with each piece – typically 2 – 4 weeks.

Collection option available upon request, please contact us at hats@abigailfergusson.com.

Our standard and express delivery uses Australia Post and will take between 1-3 business days to arrive following dispatch in regular delivery conditions.

Australian Domestic Standard Shipping:   FREE

Australian Domestic Express Shipping:      Flat rate $25.00

International Delivery

Our standard international shipping uses Australia Post and overseas postal services and will take between 7 – 21 days to arrive following dispatch in regular delivery conditions. 

International Standard Shipping:               Flat rate AUD$49

Duty Fees and Taxes for International Shipping

You may be subject to local taxes, import duties, quotas, permits or other local requirements on your order, and these charges must be paid by the recipient of the parcel. Customs requirements vary from country to country, so we strongly recommend that you research and understand the customs requirements in your own country before you place your order. 

Please note that Abigail Fergusson Millinery will not be liable for any customs or import duties, and takes no responsibility if:

  • you exceed the amount you are allowed to import into the destination country
  • you need to pay any fees to allow your order to leave customs
  • the order is retained for inspection by customs (with consequent delays in the delivery).

Any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.